Introduction
Welcome to Eruthukattu24, your premier platform for Jallikattu events and bull riding competitions. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our application. Your privacy is of utmost importance to us, and we are committed to safeguarding your data while providing you with the best Jallikattu experience.
Information We Collect
We collect information to provide better services to our users:
- Account Information: When you register, we collect your name, username, email address, phone number, and language preference.
- Bull Registration Data: If you register bulls for events, we collect information about the bull including name, breed, age, weight, owner details, and participation history.
- Event Participation: Details about events you create, participate in, or follow, including event requests, registrations, and results.
- Location Data: Event locations and venue information you provide when creating or participating in events.
- Usage Data: Information about how you interact with our app, including device type, IP address, browser type, and usage patterns for analytics and improvement.
- Communication Data: Messages, requests, and communications you send through our platform, including admin promotion requests and event requests.
How We Use Your Information
We use the collected information for the following purposes:
- To create and manage your account and provide personalized services
- To facilitate event registration, bull registration, and participation tracking
- To process admin promotion requests and event approval requests
- To send notifications about live events, scheduled matches, and important updates
- To maintain event records, results, and leaderboards
- To improve our services through analytics and user feedback
- To ensure platform security and prevent fraudulent activities
- To comply with legal obligations and resolve disputes
Data Sharing and Disclosure
We respect your privacy and do not sell your personal data to third parties. However, we may share your information in the following circumstances: (1) With event organizers and administrators when you register for events or submit bulls for participation; (2) With other users when you participate in public events (your name and participation details may be visible); (3) With service providers who help us operate our platform (cloud hosting, analytics, notifications); (4) When required by law or to protect our rights and safety; (5) With your explicit consent for specific purposes. All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.
Data Security
We implement industry-standard security measures to protect your personal information, including encrypted data transmission (HTTPS/SSL), secure password storage with hashing, regular security audits, and access controls for sensitive data. We use JWT (JSON Web Tokens) for secure authentication. However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
You have the following rights regarding your personal data:
- Access: View and download your personal information through your profile settings
- Update: Modify your account details, bull information, and preferences at any time
- Delete: Request deletion of your account and associated data (subject to legal retention requirements)
- Withdraw Consent: Opt-out of notifications and marketing communications
- Data Portability: Request a copy of your data in a structured format
To exercise these rights, please contact us through the app settings or email.
Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Event records and results may be retained indefinitely for historical and statistical purposes. Inactive accounts may be deleted after a period of inactivity, with prior notice sent to your registered email.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: support@eruthukattu24.com or through the WhatsApp support option in the app settings. We will respond to your inquiry within 7 business days.